Partner lounges

It is not always possible for us to have our own Air New Zealand lounges at all our destinations, but with our extensive airline partnerships we have been able to source some great spots for you to relax in whilst waiting for your flight.

Remember to enter your Airpoints™ number at the time of making your booking, and always carry your Airpoints Gold, Elite, Elite Partner or Koru membership card to display to Lounge Hosts when accessing our partner lounges.

 
Adelaide

Qantas lounge

1 Guest

 
Beijing

BGS Premier lounge

1 Guest

 
Buenos Aires

Star Alliance lounge (Terminal B Level 2)

1 Guest

 
Denpasar

Premier lounge or T/G premier lounge

1 Guest

 
Ho Chi Minh City

Rose lounge (operated by SASCO)
Located on the 2nd floor of the International Terminal

1 Guest

 
Hong Kong

Thai Airways lounge
(Including NZ4990, 4992 & 4994 operated by Cathay Pacific)
Find out more for Elite and Star Gold members

1 Guest

 
Honolulu

United Club lounge

1 Guest

 
Houston (George Bush International Airport, Terminal D)

United Club lounge - Terminal E
(Members may also opt to use the United Club lounge in Terminal C)

1 Guest

 
London-Heathrow

Singapore Airlines SilverKris lounge (Terminal 2)

1 Guest

 
Los Angeles

Star Alliance lounge (Tom Bradley International Terminal)

1 Guest

 
Noumea

Salon Hibiscus

1 Guest

 
Osaka - Kansai

ANA lounge

1 Guest

 
Papeete

Air Tahiti Nui Lounge operated by Aéroport de Tahiti

1 Guest

 
San Francisco¹

Business Premier™: United International Departure lounge, T3 Concourse G between gates 98-100 (no guests)
Elite and Gold: United Club lounges, T3 Concourses E & F
Singapore Airlines SilverKris lounge is now closed

1 Guest

 
Shanghai

Air China Business Class lounge

1 Guest

 
Singapore

SATS lounge (Terminal 3)
Find out more for Elite and Star Gold members

1 Guest

 
Tokyo-Haneda

ANA lounge (Located on the 4th floor of the International Terminal)

1 Guest

 
Tokyo-Narita

ANA lounge

1 Guest

 
Vancouver

Air Canada Maple Leaf lounge

1 Guest

 
Port Vila

Harry Bauer lounge

1 Guest

1 Singapore Airlines SilverKris lounge is now closed, Star Alliance Gold members can continue to access United lounges as detailed. Elite Partner & Koru members will be provided with a refreshment voucher at check-in or at boarding gate prior to flight departure, when travelling on Air New Zealand operated flights only.

Access to our partner lounges is available from 3 hours prior to departure.

Lounge access is only available prior to the departure of your Air New Zealand operated and ticketed flight on the same day from the same terminal. Children may not be brought into our partner lounges in addition to the applicable guest allowance for each partner lounge. Koru Guest Cards purchased from Air New Zealand and Air New Zealand eVouchers/passes cannot be used at partner lounges.

Airpoints Elite and Gold members (Star Alliance Gold Status holders) are also able to access a wider range of lounges as per the Star Alliance Gold benefits, eligible Star Alliance Gold members must be departing on a flight with a Star Alliance carrier. See the Star Alliance website for details.

Virgin Australia domestic lounges (on flights operated by Virgin Australia within Australia)
 
Sydney

3 guests

1 guest

1 guest

 
Brisbane

3 guests

1 guest

1 guest

 
Melbourne

3 guests

1 guest

1 guest

 
Gold Coast*

3 guests

1 guest

1 guest

 
Adelaide

3 guests

1 guest

1 guest

 
Canberra

3 guests

1 guest

1 guest

 
Mackay

3 guests

1 guest

1 guest

 
Perth

3 guests

1 guest

1 guest

 
Cairns

3 guests

1 guest

1 guest

 
Darwin

3 guests

1 guest

1 guest

Stated limit plus 2 children aged 2-11 allowed.

* The Gold Coast lounge is before immigration but can be used prior to both international and domestic flights.

Airpoints Elite, Gold, Elite Partner and Koru members can use Virgin Australia's domestic lounges when travelling on any domestic Virgin Australia flight, or departing on trans-Tasman flights ex-Gold Coast operated by either Air New Zealand or Virgin Australia. Simply show your boarding pass and your Elite, Gold or Koru membership card at the entrance.

Children aged two years old and over travelling with you will be included as part of your guest allowance in Virgin Australia Lounges. Note: Gold and Koru members are entitled to two children aged 2-11 in addition to their one guest as a part of their allowance.

Airpoints members can find out about their lounge access entitlements and other frequent flyer benefits when travelling trans-Tasman on our alliance with Virgin Australia, by visiting their tier benefits pages:

Elite benefits 
Gold benefits
Elite Partner benefits
Koru benefits