Company profile

We believe Air New Zealand's success is inextricably linked to the success of New Zealand and this mission is what drives us every day.

Air New Zealand operates a global network that provides passenger and cargo services to, from and within New Zealand to approximately 17 million passengers a year.

Air New Zealand's strategic focus and competitive advantage lies within the Pacific Rim where the airline's network reach extends from New Zealand into Australia, Asia, and the Americas.

Air New Zealand operates its own connection to London and through global alliance partners connects New Zealand to Europe and beyond, with over 3,400 flights, on average, each week to domestic and international destinations. Air New Zealand's consolidated operating revenue was $5.5 billion in the 2018 financial year, generated by a fleet of over 100 aircraft and over 12,500 employees based globally.

The symbol that appears on the tail of our aircraft is the 'koru'. The koru is a New Zealand Maori symbol based on the spiral shape of an unfolding fern leaf. It represents new life, renewal and hope for the future.

Our competitive advantages provide us with a simple and proven strategy for success

Children waving goodbye leaving an aircraft.

Resilient core domestic business

Our domestic network is unmatched, offering services to 20 main centres and regions across New Zealand. Our strong corporate brand and renowned Kiwi service culture continue to drive increased loyalty from our customers, record customer satisfaction levels, strong brand health and record employee engagement. Investments in larger and modern aircraft and lounges are further stimulating travel within New Zealand from both international and domestic tourism.

Flight attendant helping customer with baggage on 777-200ER Premium Economy.

Pacific Rim focused international network

Our alliance-driven international network underpins our Pacific Rim strategy. With our revenue-share alliance partnerships, Air New Zealand benefits from strong relationships with market leaders in some of our key international markets, including the United States, Singapore, Hong Kong and China.

Man at his laptop in the kitchen.

Airpoints™ loyalty programme

Our Airpoints programme is viewed as the most valuable loyalty programme in New Zealand. Providing our members with the world's easiest and most transparent loyalty currency, Airpoints Dollars™ has driven strong membership growth. With over 3 million members, Airpoints also provides Air New Zealand with valuable data that allows us to better understand our customers and their travel experiences.

Air New Zealand engineers.

Focused on sustainable cost improvements

Our simplified and modern fleet has an average seat weighted age of 7.3 years and is contributing significant operational efficiencies to the airline. Air New Zealand is nearing the completion of a fleet programme which will deliver best-in-class aircraft, and is configured for the New Zealand market. Our fleet now consists of more fuel-efficient aircraft, across fewer aircraft types - both providing the airline with an extremely competitive cost structure.

Mount Cook captain and crew.

Investment-grade financial strength

We have a proven history of achieving profitability through the cycle as Air New Zealand has delivered positive earnings every year since 2003 and paid dividends to our shareholders every year since 2005. Underpinning our ability to generate strong returns is a focus on capital allocation discipline. Air New Zealand has a credit rating of Baa2 from Moody's with a stable outlook, placing us amongst the top echelon of airlines in the world.