Koru Programme terms and conditions

Last updated on 27 October 2017

1. General

2. Koru Card

3. Application for Koru Membership

4. Koru Member benefits

5. No refund

6. Minimum access requirements for lounges

7. Koru Membership types

8. Guest access to Air New Zealand Lounges

9. Koru Membership Fees

10. Koru Guest Cards






Corporate (10+ members)





Senior membership





Partner renewal membership**





All prices are in New Zealand Dollars and are GST inclusive.
* A joining fee is applicable for both new memberships and existing members who are renewing their membership after one month of expiry of an existing membership. 
** New partner memberships are no longer available. Existing memberships will be honoured for their term.
For payment by credit card please process payment online or call the Koru contact centre. To protect your credit card safety please refrain from sending your credit card details by email or fax.

11. Partner lounges

5.2 Membership and Joining Fees can be paid in full with Airpoints Dollars™, credit or debit card or with an Air New Zealand Travel Card.

5.3 Koru Membership and Joining Fees will be updated and changed from time to time. We will notify you of these changes by updating the Koru Membership Fee table on our website.

12. Variation

13. Koru Membership renewal

14. Limitation of liability

15. Email communications

16. Notice and contact details

17. Airpoints membership

18. Termination and suspension

19. Privacy statement

20. Tax

21. Laws of New Zealand apply

22. Translations

23. Miscellaneous

24. Definitions