International check in
When to check in
There will be a final check in completion time on your eticket. It will be 90 minutes before your flight is due to depart, unless you are travelling to or from the USA (including transiting) where it will be 2 hours before your flight. Remember this is a final check in completion time. It's wise to arrive at the airport well before the cut off.
How to check in
At the airport
If you are departing from Europe and the first leg of your journey is operated by one of our partner airlines, you will need to check in at the operating airline's check in counter.
When the first leg of your journey is with Air New Zealand, you can check in using self-service kiosks at Auckland, Wellington, Christchurch, Queenstown, Sydney, Melbourne, Brisbane, London Heathrow, San Francisco & Los Angeles.You will need a machine-readable passport. The kiosk will print your boarding passes and bag tags, if you're checking in baggage. At the bag drop our staff will check your passport.
Please use counter check in at airports that don't have self-service kiosks and for code-share flights with another airline.