Accepted boarding passes

An accepted boarding pass includes:

  • an AirNZ mobile app boarding pass
    You can use an electronic boarding pass at all New Zealand domestic airports. Please use the Air NZ app for mobile boarding passes, as these are the only electronic passes accepted.
  • a home-printed boarding pass
    You can also print out your boarding pass at home and use that. Screenshots or emailed versions are not accepted, only the printed version of the pass.
  • an airport kiosk/counter-printed paper boarding pass
    You may be travelling through an airport that doesn't accept electronic or home-printed passes. If so, you can always use the kiosk or visit the check-in desk when you get to the airport. You'll be able collect your boarding passes from there.

All airports you visit on your trip would need to accept electronic boarding passes for you to use one for the journey. This is also the case for boarding passes printed at home. The table below shows which airports accept electronic or home-printed passes.

This information only applies to flights that leave from the locations listed in the below table.

Port

Adelaide International, Adelaide, Australia (ADL)

Home-printed

Yes

Mobile app

Yes


Port

Brisbane International, Brisbane, Australia (BNE)

Home-printed

Yes

Mobile app

Yes


Port

Cairns International, Cairns, Australia (CNS)

Home-printed

Yes

Mobile app

Yes


Port

Faa'a International, Papeete, Tahiti (PPT)

Home-printed

Yes

Mobile app

Yes


Port

Faleolo International, Apia, Samoa (APW)

Home-printed

Yes

Mobile app

Yes


Port

Fua'amotu International, Tongatapu, Tonga (TBU)

Home-printed

Yes

Mobile app

Yes


Port

Gold Coast International, Gold Coast, Australia (OOL)

Home-printed

Yes

Mobile app

Yes


Port

George Bush Intercontinental, Houston, United States (IAH)

Home-printed

Yes

Mobile app

Yes


Port

Haneda International, Tokyo, Japan (HND)

Home-printed

Yes

Mobile app

Yes


Port

Hobart International, Hobart, Australia (HBA)

Home-printed

Yes

Mobile app

Yes


Port

Hong Kong International, Hong Kong (HKG)

Home-printed

Yes

Mobile app

Yes


Port

Honolulu International, Hawaii, United States (HNL)

Home-printed

Yes

Mobile app

Yes


Port

Incheon International, Seoul, South Korea (ICN)

Home-printed

Yes

Mobile app

Yes


Port

John F. Kennedy International, New York, United States (JFK)

Home-printed

Yes

Mobile app

Yes


Port

Kansai International, Osaka, Japan (KIX)

Home-printed

Yes

Mobile app

Yes


Port

La Tontouta International, Noumea, New Caledonia (NOU)

Home-printed

Yes

Mobile app

Yes


Port

Los Angeles International, Los Angeles, United States (LAX)

Home-printed

Yes

Mobile app

Yes


Port

Melbourne International, Melbourne, Australia (MEL)

Home-printed

Yes

Mobile app

Yes


Port

Nadi International, Fiji (NAN)

Home-printed

Yes

Mobile app

Yes


Port

Narita International, Tokyo, Japan (NRT)

Home-printed

Yes

Mobile app

Yes


Port

New Zealand (all airports)

Home-printed

Yes

Mobile app

Yes


Port

Ngurah Rai International, Bali, Indonesia (DPS)

Home-printed

No

Mobile app

No


Port

Hanan International, Niue (IUE)

Home-printed

No

Mobile app

No


Port

O'Hare International, Chicago, United States (ORD)

Home-printed

Yes

Mobile app

Yes


Port

Perth International, Perth, Australia (PER)

Home-printed

Yes

Mobile app

Yes


Port

Rarotonga International, Cook Islands (RAR)

Home-printed

Yes

Mobile app

Yes


Port

San Francisco International, San Francisco, United States (SFO)

Home-printed

Yes

Mobile app

Yes


Port

Shanghai Pudong International, Shanghai, China (PVG)

Home-printed

Yes

Mobile app

No


Port

Singapore Changi International, Singapore (SIN)

Home-printed

No

Mobile app

No


Port

Sunshine Coast International, Sunshine Coast, Australia (SYD)

Home-printed

Yes

Mobile app

Yes


Port

Sydney International, Sydney, Australia (SYD)

Home-printed

Yes

Mobile app

Yes


Port

Taiwan Taoyuan International, Taiwan (TPE)

Home-printed

Yes

Mobile app

Yes


Port

Vancouver International, Vancouver, Canada (YVR)

Home-printed

Yes

Mobile app

Yes