Status Retain Terms and Conditions
1. Overview
1.1 Status Retain is available to Members in Koru Gold, Koru Platinum and Koru Black tiers.
1.2 Status Retain helps eligible Members maintain their current tier for a further year (membership year). It cannot be used to upgrade to a higher tier.
2. Eligibility
2.1 Eligibility for Status Retain is assessed once every three Membership Years.
2.2 To qualify, a Member must be below the retain threshold for their current tier at the time of assessment - this is within 14 days of their review date.
3. How Status Retain Works
3.1 If eligible, Air New Zealand will apply only the exact number of Status Points required for the Member to reach their retain threshold. No additional Status Points will be awarded.
3.2 The maximum Status Retain allocation available per tier is:
- Koru Gold: up to 30 Status Points
- Koru Platinum: up to 50 Status Points
- Koru Black: up to 70 Status Points
3.3 If a Member earns sufficient eligible Status Points in the final 14 days of their Membership Year to retain their tier naturally, the Status Retain benefit will not be applied.
3.4 Status Retain will be applied only on the final day of the Member’s Membership Year and will not be applied earlier.
4. Notification and Visibility
4.1 If eligible, Status Retain will become available within the final 14 days before the Member’s Membership Anniversary.
4.2 Once applied, “Status Retain applied” will appear on the Member’s Activity Statement.