Fare terms and conditions

Choose from the options below to view full terms and conditions for each fare type.

New Zealand Domestic fares

New Zealand domestic fares include any flights within New Zealand.

seat fare conditions

seat+bag fare conditions

flexichange fare conditions

flexirefund fare conditions

 

Trans-Tasman fares

Trans-Tasman fares include flights between New Zealand and Perth, Brisbane, Melbourne, Cairns, Sydney, Adelaide, the Gold Coast, the Sunshine Coast or Hobart in Australia.

Smart Saver fare conditions

Flexi fare conditions

Business Premier fare conditions

 

Island fares

Island fares include flights between New Zealand and Honolulu, Bali, Rarotonga, Fiji, New Caledonia, Niue, Samoa, Tahiti or Tonga.

Smart Saver fare conditions

Flexi fare conditions

Business Premier fare conditions

 

Long haul fares

Long haul means any flights for international sectors other than flights between New Zealand, Australia, Honolulu, Bali, Tahiti, the Cook Islands, Fiji, Niue, Samoa or Tonga.

Global Saver fare conditions

Global Flexi fare conditions

Business Premier fare conditions