Global Flexi fare conditions
Airpoints™
Air New Zealand operated sectors are eligible for accrual of Airpoints Dollars & Status Points or frequent flyer miles/points with airline partners; other sectors may be eligible for accrual of Airpoints Dollars & Status Points or frequent flyer miles/points.
Cancellation
Fully refundable before travel commences. After scheduled departure or in the event of no-show, no refund.
Baggage allowance
1 piece per person (excluding infants) - max 23kg each. Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Changes/restrictions
Changes permitted at any time. Service fee applies. Additional payment may be required if original fare not available or applicable.
Tickets are not transferable to another person.
Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.
Airpoints™
Air New Zealand operated sectors are eligible for accrual of Airpoints Dollars & Status Points or frequent flyer miles/points with airline partners; other sectors may be eligible for accrual of Airpoints Dollars & Status Points or frequent flyer miles/points
Cancellation
Fully refundable before travel commences. After scheduled departure or in the event of no-show, no refund.
Baggage allowance
2 pieces per person (excluding infants) - max 23kg each. Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Changes/restrictions
Changes permitted at any time. Service fee applies. Additional payment may be required if original fare not available or applicable.
Tickets are not transferable to another person.
Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.