How to control your data

Privacy is about control.

To ensure that you have some say in the way your personal information is collected, used and shared, privacy law gives you rights that help you to retain that control. 

At Air New Zealand, we know that being open, transparent and honest will enable you to trust us.

We know these rights are very important to you. For us, they form a big part of our culture to ensure that customers are at the core of everything we do. We're committed to 'think privacy & do the right thing'.

Air New Zealand will not discriminate against you for exercising any of your privacy rights including rights provided under the California Consumer Privacy Act (CCPA). However, please note that if you choose not to provide requested personal information we may not be able to offer all our services to you.

If you can't find what you're looking for ask us.

Your right to know

We believe you own your personal information. You have the right to know what information we hold about you, and request a copy of it, to correct your information, and you may have the right to ask us to erase your information in special circumstances. You may also have a right to tell us if you want us to stop using it in certain ways.

You can also authorise a representative to exercise these rights on your behalf.

To learn more, the types of information we may hold about you are listed in the Trusting Air New Zealand with your data section.

1. Accessing your information or obtaining a copy of your information

2. Updating & correcting your personal information

3. Deleting your personal information

4. Closing your account

5. Minor's personal information

6. Managing your preferences for direct marketing

7. Online personalisation

8. Asking us to stop using your information

9. Contact our Global Privacy Office