Koru Corporate

Make business travel more enjoyable with Koru Corporate.

Organisations with a Koru Corporate Account gain access to discounted membership rates for current employees, enabling them to enjoy a seamless travel experience.

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Registering for a Koru Corporate Account

Organisations with a valid New Zealand Business Number (NZBN) can register for a Koru Corporate Account. An authorised person can register for a Koru Corporate Account via the contact centre. Once the account is created, members linked can then purchase Koru memberships for themselves or have an Administrator do this on their behalf.

 

Koru contact centre

Register for an account now by getting in touch weekdays between 8.30am - 5.00pm NZST.

P: 0800 736 000 Outside NZ P: +64 9 375 0285

E: korucc@airnz.co.nz

Guest and child lounge access.

Setting the Primary Account Holder

A Koru Corporate Account can have one 'Primary Account Holder'. This role has the same privileges as an Administrator and will be given to the person registering for the Koru Corporate Account.

The only difference with this role is that other Administrators can't remove the Primary Account Holder from the account. To change the Primary Account Holder, you will need to contact the Koru contact centre. An email will be sent to the nominated Primary Account Holder when this role transfers to another member.

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Inviting Employees

The Primary Account Holder (who registered the company) or any Administrator can invite Employees to the Koru Corporate Account.

To invite an Employee, select the 'Add member' button and enter their name and Airpoints number. They will receive an invitation to the email address registered in their Airpoints profile, and this will remain valid for 7 days.

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Inviting Administrators

The Primary Account Holder or any Administrator can invite more Administrators to the account, giving them the ability to help manage your Koru Corporate Account.

The process is the same as inviting an Employee. To invite an Administrator, select the 'Add member' button and enter their name and Airpoints number. They will receive an invitation to the email address registered in their Airpoints profile, and this will remain valid for 7 days.

The Primary Account Holder or an Administrator can add or remove any member linked to the account at any time and there are no restrictions to the number of Administrators or Employees that can be added.

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Purchasing Koru memberships for linked members

Administrator(s) can easily purchase Koru memberships online on behalf of any linked member or the linked member can also purchase their own Koru membership online and receive the Koru Corporate rate.

If any Koru membership packs, cards or bag tags need to be sent, these will be sent to the member's address in their Airpoints member profile. The employee will need to update their own address if these items need to be sent to another address.

When a Koru membership is purchased on behalf of a linked member, a copy of the purchase receipt and confirmation will be sent to both the member and the email address listed in the Koru Corporate company profile.

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Managing the account and linked members

The Primary Account Holder or any Administrator can add and view linked members, manage the member list or remove anyone that no longer needs to be linked.

They will also be able to see details about any linked members, including their name, Airpoints number, Tier status and Koru status.

To help easily manage the member list, a 'Group' label can be added to each member to help filter the list by office location, department, or any other breakdown that you may need.

Linked members will have access to the Koru Corporate rate offered to the organisation, for as long as they are linked to the Koru Corporate Account. Only current employees of the organisation are eligible for Koru Corporate pricing and the Primary Account Holder and Administrator(s) are responsible for removing members who are no longer employed by your organisation*.

If you need to change the role of a linked member, you will need to remove them and then re-add them to the account in the new role.

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Updating your company details

The Primary Account Holder or any Administrator can keep the company details up to date from the 'Company profile' section. From there they'll be able to update the company email address, company address, phone number, industry type and number of employees.


Frequently asked questions about Koru Corporate

Are there any costs associated with registering for a Koru Corporate Account?

What is the eligibility criteria for a Koru Corporate Account?

How can I manage my Koru Corporate Account?

What are the benefits of a Koru Corporate Account?

How can I find out if my organisation already has a Koru Corporate Account and who the Administrator is?

What is a Common expiry?

I've stopped receiving my membership renewal reminders by mail, how can I receive these now?

What communications are sent to the company email address?

What communications are sent to linked members?

I need help with managing my Koru Corporate Account, how do I contact the Koru centre?