Travelling or returning to Asia

Travel eligibility

• The People's Republic of China border remains closed to most foreign nationals.
• Check you meet entry, health, and immigration requirements for Mainland China.

Health Check QR Code required for Check-in

• All passengers must present a valid Green Health Status (HS) QR Code or Green Health Declaration (HDC) QR Code for check-in.
• You will need to upload your pre-departure test result and proof of vaccination, along with other required documents.
• For further information please see FAQs for Applying for Health Code.

Health declaration

• All passengers must also complete an Electronic Health Declaration Form 24 hours prior to arriving in Mainland China.

Transit New Zealand

• We are currently unable to accept passengers transiting through New Zealand from another international destination to Mainland China.

Travel eligibility

• Check you meet entry, health, and immigration requirements for Hong Kong.

Boarding requirements

All travellers must present the below documents at check-in:

• Proof of full vaccination.

• A negative PCR pre-departure COVID-19 test taken within 48 hours of the last point of departure to Hong Kong. This is applicable to passengers 3 years and older.
  • eg. CHC-AKL-HKG, passengers must present a negative pre-departure test within 48hrs of departing Auckland.
• Confirmation of a Designated Quarantine Hotel (DQH) reservation.

Please note that a pre-departure test is not required for passengers transferring or transiting Hong Kong.

Health declaration system

• All travellers must complete a Health Declaration Form.
• After submitting the online form, the system will generate a QR code.
• Please save the result by clicking 'Save QR Code' or taking a screenshot to present to staff upon arrival in Hong Kong.

For further information, see the Hong Kong Government's inbound travel website.

Travel eligibility

• Check you meet entry, health, and immigration requirements for Japan.
• Managed quarantine or self-isolation is required.

Pre-departure testing

• All travellers must present proof of a negative COVID-19 test taken 72 hours prior to departure.
• There are mandatory 'data elements' that must be included on a pre-departure test result certificate.
• Find out more or download the Japanese Government Certificate of Testing for COVID-19 form.

Fast Track App

• You can pre-register for airport quarantine procedures with Fast Track before you enter Japan.
• If you use Fast Track, please remember to carry paper copies of your documentation to present at check-in.

Travel eligibility

• Check you meet entry, health, and immigration requirements for Singapore.

Pre-departure testing for unvaccinated passengers

• Fully Vaccinated travellers and children 12 years of age and under do not require a pre-departure test.
• If you are required to take a pre-departure test, your result will need to be printed, and cannot be handwritten.

Vaccinated travel

• You may need to present proof of full vaccination to enter Singapore.

Singapore digital arrival card

• All passengers must submit an Electronic Singapore Arrival Card with a Health Declaration via the SG Arrival Card e-Service.

TraceTogether APP

• All travellers must download the TraceTogether mobile app prior to arriving in Singapore.
• The TraceTogether app supports Singapore's efforts to combat COVID-19 by enabling community-driven contact tracing.

For further information, see the Singapore Government's Safe Travel website.

Travel eligibility

• Check you meet entry, health, and immigration requirements for South Korea.
• Eligible passengers travelling on passports from visa-waiver countries will require a K-ETA. If eligible, please apply for a K-ETA at least 24 hours prior to boarding.

Pre-departure testing

• All travellers must present a negative COVID-19 pre-departure test to travel to Korea.

Special entry procedure

• All travellers will go through the Special Entry Procedure on arrival.
• This includes temperature screening, completing relevant inflight paperwork, and submitting daily health checks via the Self-Quarantine Safety Protection App.
• Prepare for your arrival with the Q-Code app.

Travel eligibility

• The Taiwan border remains closed to most foreign nationals.
• Check you meet entry, health, and immigration requirements for Taiwan.
• Transit through Taiwan is temporarily suspended for all passengers.

Pre-departure testing & quarantine

• If you are permitted to travel into Taiwan, please note that pre-departure testing and quarantine is required.
• All passengers must complete a 'Quarantine System For Entry' form prior to departure to confirm where they will complete their mandatory quarantine.