International cargo pets
Our pets service
If you have a pet travelling from New Zealand, you have come to the right place for how to do that. If your pet is travelling from other countries, you will need to check how to best prepare for their travel with the region concerned.
Pets cannot commonly travel as checked in baggage on international Air New Zealand flights. Instead we maximise your pets' comfort by offering some of the same comforts our passengers enjoy by providing fully pressurised and temperature controlled conditions in our 'cargo' hold.
Approved pet transporters
Air New Zealand does not accept animals directly from the public because of the complexity involved in completing the pre-flight documentation, the Ministry for Primary Industries compliance and veterinary checks. Approved pet transporters or an IATA agent will have to assist you with moving your pet.
Our pet transporters must go through a formal registration and approval process before we entrust them to care for your pet's travel arrangements to our standards. We recognise that we are dealing after all with family members - no matter which exterior they are bundled into!
Can my pet travel?
Not all pets are equal. We may not be able to fly your pet if it is a brachycephalic breed, is too young, is an embargoed breed at the destination, flight days of week or if it is not 'domestic' as defined by the IATA regulations.
Your pet may be able to travel on the same flight as you depending on the destination airport and day of week. IATA offer some tips about pets travelling by air transport.
How much is it going to cost to send my pet?
The cost to send your pet will dependent on the destination, size/weight, cage requirements, and administration time to prepare required travel documents such as vet certificates. Check out how much it will cost to send your pet directly with your chosen pet transporter or IATA agent.
Contact one of our approved pet transporters or IATA agent now to get your pet travel underway. Although these specialists will provide you with the most current requirements and resources to prepare your pet for travel, you can get a head start by completing the acknowledgement and indemnity form in advance.